PRIVACY POLICY

Catanzarogroup.com takes your privacy seriously. This Privacy Policy explains how The Catanzaro Group collects, uses, stores, and protects personal information provided through this website.

By using catanzarogroup.com, creating an account, submitting a form, placing an order, signing up for our newsletter, or communicating with us through the website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Your name
  • Email address
  • Phone number
  • Billing and shipping address
  • Account registration details
  • Order and payment-related information
  • Contact form submissions
  • Newsletter subscription information
  • Supplement questionnaire responses
  • Information related to your goals, preferences, or product/service interests

We may also collect limited technical information through cookies, analytics tools, security tools, or website functionality, such as browser type, device information, IP address, pages visited, and general website usage data.

How We Use Your Information

We collect and use personal information for purposes such as:

  • Responding to inquiries and contact form submissions
  • Processing orders and providing products or services
  • Managing customer and member accounts
  • Reviewing supplement questionnaires and determining appropriate product access, recommendations, or restrictions
  • Sending newsletters, updates, promotions, or other communications when you have consented to receive them
  • Improving website functionality, security, performance, and user experience
  • Complying with legal, regulatory, tax, accounting, or operational requirements

We do not sell, rent, trade, or lease personal information collected through this website.

Supplement Questionnaires and Member Information

If you complete a supplement questionnaire or member-related form, the information you provide may be reviewed by The Catanzaro Group or members of our team to help determine appropriate supplement access, recommendations, or restrictions.

Please do not submit information that you are not comfortable sharing through the website. If you have questions or concerns before completing a questionnaire, please contact us directly.

Email Communications

Customers, members, and newsletter subscribers may request to join our mailing lists. With your consent, we may use your email address to send newsletters, product updates, service information, promotional messages, or other communications related to The Catanzaro Group.

You may unsubscribe from marketing emails at any time by using the unsubscribe option provided in the email or by contacting us directly.

Orders and Payments

When you place an order, we may collect information necessary to process, fulfill, and manage your purchase. Payments may be processed through third-party payment providers, such as credit card processors or PayPal. These providers may collect and process payment information according to their own terms and privacy policies.

For security reasons, credit card numbers are not stored on our servers.

Cookies, Analytics, and Security Tools

This website may use cookies, analytics tools, spam-prevention tools, security tools, or similar technologies to help operate the site, improve performance, prevent abuse, protect forms, and understand website usage.

You may adjust your browser settings to refuse or delete cookies; however, some parts of the website may not function properly if cookies are disabled.

Third-Party Links

Catanzarogroup.com may contain links to third-party websites, platforms, products, or services. This Privacy Policy does not apply to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party websites linked to or from catanzarogroup.com.

Information Sharing

We may share personal information only when necessary for legitimate business, operational, legal, or service-related purposes, such as:

  • Processing orders and payments
  • Shipping products
  • Managing email communications
  • Maintaining website security
  • Complying with legal obligations
  • Working with trusted service providers who assist with website, ecommerce, email, analytics, payment, or operational functions

We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us.

Data Security

We take reasonable steps to protect personal information submitted through this website. However, no method of internet transmission or electronic storage is completely secure. By using this website, you acknowledge that information transmitted online may be subject to risks beyond our control.

Data Retention

We may retain personal information for as long as necessary to fulfill the purposes for which it was collected, provide services, manage accounts, comply with legal or tax obligations, resolve disputes, maintain business records, and enforce our policies.

Access, Updates, and Questions

You may contact us to request access to, correction of, or removal of personal information where applicable and reasonable. Some information may need to be retained for legal, administrative, order-related, or business record purposes.

Questions or comments regarding this Privacy Policy may be sent to:

The Catanzaro Group
58 Melbourne Drive
Richmond Hill, Ontario, Canada
L4S 2V2

Changes to This Privacy Policy

The Catanzaro Group may revise, update, or modify this Privacy Policy at any time without notice. Continued use of catanzarogroup.com following any changes means that you accept the updated Privacy Policy.